Offering goods or time is a logistics problem, not a payment problem.

The three questions that decide an offer

Question	Why it comes first
What exactly is it?	An offer of "some furniture" cannot be answered.
What condition, or when are you available?	Usability. This is where most offers fail.
Who moves it, and where to?	Logistics. This is where the rest fail.

Thanks come after the decision, not instead of it. A form that only collects "thank you for your kind offer" produces a queue of promises nobody can keep.

Logistics is the honest filter

A van, a storage unit, and somebody's afternoon are the real constraints on accepting goods. Asking who can deliver is not rude; it is the question that separates an offer you can accept from one that becomes your problem. Ask it on the form, and the answer does the triage for you.

Separate the two queues

Goods offers usually go to operations, volunteer offers to whoever runs the schedule. A route rule on a single select field handles that without a triage step, and the record keeps everything in one place for later acknowledgement.

Why the acknowledgement matters

In-kind gifts often need a letter or a note later — for the donor's own records, for a grant report, or simply because they asked. Recording what was accepted, when, and in what condition is the difference between being able to write that note and reconstructing it from memory. That is a field on the form, not a separate system.