Contact
Who we are, and how to reach a person.
One support address, one abuse address, and the business details a payment provider or a customer may need to see.
Not ready for merchant review. This page is missing fields that a payment review will check: legalName（法定名称）、addressLines（地址行）、country（国家或地区）、phone（联系电话，Paddle 要求 email + phone）. They are published from SELLER in src/site/legal.ts; fill them in and this notice disappears.
Support
Email [email protected]. Every message reaches a person; there is no ticket bot and no upsell queue. We aim to reply within two business days, and we will tell you if a question needs longer.
When you write about a delivery problem, include the form id and roughly when the submission was made. The delivery log answers most questions in one pass, and those two facts are what make the log findable.
Abuse and security
Report spam campaigns run through the service, or anything that looks like a security problem, to [email protected]. Please include the form id or URL involved. We may suspend a form while we investigate; that is a precaution, not a verdict.
Business details
| Trading name | FreelyForm |
| Legal entity | legal name not yet published (individual / sole trader) |
| Business address | business address not yet published, country not yet published |
| Registration number | Not applicable — individual trader |
| VAT / GST | Not registered |
| Support | [email protected] |
| Phone | Not published — support is by email |
Payments
No paid plan is on sale yet, so nothing is charged through this site. When billing opens, orders will be processed by Paddle as merchant of record; the refund policy already describes how that will work.
Postal address
Written notices, including formal legal notices, can be sent to the business address above. Email is faster for everything else.
Other pages
- Privacy policy — what is collected, why, and how to have it removed.
- Terms of service — acceptable use, accounts, billing, liability.
- Refund and cancellation policy — how refunds and cancellations work.
Put your forms on a backend that keeps a record.
Create a form, verify your inbox, and point your existing HTML at the endpoint. No server, no SDK, no rewrite.
POST https://freelyform.com/f/FORM_ID